Legal and information
AI Service Terms
Key principles for managed AI agent engagements.
Last updated: 22 September 2026
Agreed scope
Each service is governed by an approved proposal and service agreement that defines agents, integrations, controls and intended outcomes.
Customer responsibilities
Customers remain responsible for authorised data, system access, nominated approvers and decisions based on agent outputs.
Human oversight
AI output may contain errors. Approval controls and review responsibilities are agreed according to the impact and risk of each workflow.
Service management
Monitoring, maintenance and improvement apply to the agreed managed environment and scope.
These website terms are provided as an operational starting point and should be reviewed by Tech Engine’s legal adviser before publication.